I called the dealership and explained the issue that I was facing, they made time for me the next day and had it taken care of by lunch. I can't thank the service team enough for their prompt turnaround time and their attention to details.
The service manager saved me money by suggesting that I wait another 10,000 miles before having a particular piece of maintenance work done that I assumed was due. I have complete confidence in the advice I receive at the Vestal garage.
Shannon always goes above and beyond to help us out. He always lets us take a vehicle home over the weekend to look it over and really see how we like I as well. You can NOT see how well you really like a vehicle on a 10 minute test drive around the block. My family as well myself have purchased many vehicles from Vestal GMC for that reason alone. Vestal GMC and Shannon get my business every time. Always get top dollar on my trade as well,,
I think the sales tactics are time consuming and a water off time especially on someone who buys it leads a new car every three years or so. Last year was the best dealer experience I ever had. This year was back to what I hate about getting a new car. Sending pricing via automatic email isn't the best way when you don't give that price to the consumer. Saying it is a sale price not a lease price still is not sitting well with me. I do love my new car and will enjoy it but I still wonder if a better experience should have been possible.
Service is excellent. Outstanding work performed always in shop and Body Shop.
The only thing is since OWNR- POP-Vestal passed away so did the Care of and for his customers. Pop really cared for his customers and made it plain to all to see and do as he did. Since then the family running of it doesn't care one bit about the Customers, only the Money it brings in, after that you are History. YOU ARE ON YOUR OWN !
Your online made it easy for me. I had picked out the GMC Terrain with the quote given online came in you had it in your lot got it for the price from online. Staff was pleasant and helpful. Im completely satisfied with Vestal
This is the best place I have purchased a vehicle from in all of my life, friendly people, great service and very helpful, fair and I am looking to purchase my wife's from here as well, thanks Vestal.??