I am both disappointed but grateful at the same time regarding the dealership. Im very disappointed that I just purchased a used vehicle and 3 months later the transmission has to be replaced. With that being said after a fee people were made aware of my situation a plan was developed to help cushion the blow of replacing a transmission in my SUV. Thank you!
The sales team, staff, and management at Vestal GMC provided exceptional customer service and a superior buying experience. The staff is extremely knowledgeable, friendly and willing to assist to ensure I was completely satisfied with my new vehicle.
Vestal GMC made truck buying easy. I researched several other dealers within a 100 mile radius and had several offers presented to me, but hands down the professionalism and ease of making a deal on a new vehicle was the best at Vestal GMC. Mike Padillo was great. Never an uncomfortable moment and he was there to offer any information I needed about my truck. Very professional but yet felt like somebody you’ve known for a long time. I would recommend to anyone looking to buy a GMC product to give Vestal a call first!!
Not quite sure why we are having to continue with the oil consumption test. With an oil fouled spark plug and the fact we are burning oil and the manager stating this would be covered under the power train warranty. I am beginning to think I should have bought our used 2012 Yukon XL somewhere else!
Hello Mr Goforth! My name is Jeff Huffman, your service director at Vestal Buick GMC. I received a copy of your concerns and left a voicemail for you to call me. We wish nothing more than to rectify your concerns about oil consumption. Due to this issue being warranty related, General Motors requires us to follow specific guidelines for them to take care of the repair. Please give me a call so that we can further discuss your situation in depth? We are and want to continue being your primary maintenance and repair provider. I look forward to discussing this with you.
Vestal Buick GMC