Came for first oil change, tire rotation, and safety inspection. Inspection machines were down and was sent to main service department for inspection. Estimated wait was 1 hour. Didn't wait. The check in person was polite and professional. Technician(?) showed me sheet with work done. Inflated tires to 33psi. I asked why and he stated that was what was called for. I told him the door placard didn't show that and he argued with me. Door placard says 32. Checkout sheet indicated 35psi. When I got home and let car stand for several hours, the tires were all different PSIs. No big deal but annoying.
The customer service is great and employees are knowledgeable. As a woman who brings the vehicle in it so nice to have a nice room in which to wait and you restroom is always clean and neat. All of the staff is always pleasant and courteous.
Friendly, thorough, efficient and timely service. Kept me well informed of repairs and services needed for my car. Loaner vehicle was remarkable. Highly recommend Vestal to all my friends looking for great people and service in the auto business.
The staff was courteous, knowledgeable and informed me of my best buying options. The experience left me feeling certain I had received the best deal possible backed by a customer friendly dealership and service department going forward. I simply liked the way everyone at Vestal treated me!
Our sales person Gray Mitchell was super easy to work with. Gray was very understanding of how important buying a new truck was to us. Gray went above and beyond and out of his way to show us four different models of GMC Sierra trucks. Gray made buying our 2019 GMC Sierra AT4 a pleasure. We will definitely buy my wife's next GMC from Gray Mitchell at Vestal Buick GMC.