Finance Department was backed up which resulted in not being able to wait and get paper work done the night before picking up my truck the next day as my wife and I could not wait until 9 p.m. to get it completed. Guess that is a good problem to have if you are Vestal GMC. Next day went very smooth as the team at Vestal was very efficient. Truck was ready and salesman was very helpful in answering questions about the truck features. He has also followed up with phone calls and emails.
Enjoyed working with the sales team. Did not pressure the sale. Also am grateful that they, Vestal GMC will keep Christ in Christmas. Plan to buy another vehicle from Vestal in the near future.
I had a great experience at Vestal. It was my first service on my new '17 Buick Cascada. Everyone was very nice to deal with. I was in and out in no time. And using my value card with my new car, my oil change and tire rotation was absolutely free.
This our 3rd vehicle from Vestal!!! They were very accommodating to our needs and were very pleased with their service!!! Would definitely recommend them to anyone that is looking for a new/used vehicle!!
Shannon is the kind of person you want to invite into your home because he's so trustworthy and has your best interest at heart. He's what I call the BEST of the BEST!
He really knows the answer to any question you ask him. Most of all, it's very obvious he wants to help you find the right automobile that best serves your needs and doesn't break the bank.
He gave us several options from which to choose and figured out before I did which one was the best for us to purchase.
Customer follow up was lacking. I had to call dealership to get information about my vehicle, only to be told yeah I was getting ready to call you. Problem was not resolved, when I went to pick up after supposedly complete I had to point out issue. Then kept my vehicle another week, 2.5 weeks total.
Vehicle looks good after repair.Repair took a little longer than expected, but a substitute vehicle was provided. I did not receive a cll when vehicle was ready and had to go in to see if the vehicle was ready.
I bought my Acadia Denali in 2011. Vestal has serviced it for all oil changes, tire rotations and filters. not once have I had to wait long or had a problem with the service received.
Steve York- Kernersville, NC
Rickey understood exactly what I needed and had my car serviced quickly. He saved me hundreds of dollars considering the inflated estimates I received from other dealers. He was friendly, professional, and made sure I understood all options available for the service I needed. Ms. Roxanne was also very helpful when she let me know about your specials. She and Rickey saved me more money on my wiper replacement. Everyone worked together to make this a great experience. I will definitely recommend Vestal to my friends and co-workers, and will return for future service. Thanks!