Service department is the best in the Triad! I would recommend them to any of my associates. However, the sales department has become more difficult to deal with since Josh took over. I would not recommend Vestal to friends as a place to purchase a vehicle.
Took several weeks to get the part, I had to follow up to find out it was in. The work was certainly fine. In the past they had cleaned the car, I realize this was a small job and they were busy so it didn't happen this time.
Had my truck at the quick lube for oil and tire rotation, it took 11/2 hrs. My truck set in a bay for over 20 mins waiting to be checked b4 it was done then they got oil all over my passanger door on the inside. Very unhappy with your shop!!!
This is the eighth vehicle we have bought at Vestal. This means they must be doing something right. From the purchase to the service department, the people involved make it an easy transaction. And we will be back in a few years to do it all over again. They get a 10.