We have purchased two new GMC's in less than seven months. The staff has been courteous and attentive, especially our salesman Mike Padillo. We feel that Vestal is willing to help at any stage and the process, providing a pressure-free experience.
The wait time for my oil change and tire rotation was not as expected. I was told 30-35 minutes. It ended up being 1 hour and 15 minutes. I was on my lunch break and this caused me a lot of problems the rest of the day after returning to work. When purchasing my vehicle at Vestal, I was excited after the sales manager told me it on average took 28 minutes for their on-site lube service. Very disappointing. I’ll keep this in mind for future vehicle purchases. Aside from that, the staff was very nice when I completed my service.
The service at Vestal is exceptional, always a pleasure to have my vehicle serviced there. I always have a good time talking to the Technicians and Service Advisors. Best dealership I've ever seen!!!!!
Vestal Buick GMC is always willing to help. Service department is very skilled in locating the issue and fixing the problem. The staff is very friendly and helpful. I bought my vehicle there and they have taken care of maintenance and repairs each and every time. I will gladly rate them as a 10 in all areas. Thank you Vestal Buick GMC!