I made initial contact online. Tyla Bullins was very responsive and did an outstanding job of following up. My sales person was Gary Mitchell. He was working with another customer when I got there for my appointment. I could tell this customer was being difficult, but Gary stayed very calm and worked hard to work me in while dealing with the other customer. He maintained a good attitude throughout the process. I'd have to say, much better that I would have. And the icing on the cake was Bob Montgomery in finance. He was prepared and his office was clean and sanitized. He is a super nice guy and a pleasure to deal with. I appreciate all the effort.